At Doan Restoration, we work directly with all insurance companies and have an excellent working relationship with all carriers. We will always provide one-on-one guidance as we work through the insurance details, providing each client with transparency and open communication. We provide direct billing to your insurance agency, and our standardized pricing makes the claims process easy and stress-free. We want to ensure a superior experience for every client from start to finish, and that includes accepting all major insurance carriers.
Austin Water Damage Restoration and Repair
When you need expert service to take care of your water damage in the Austin area, our team of certified professionals can provide you with a full range of services for any water damage issue, including water extraction, water removal, drying out furniture and contents, cleaning contents, and repairing or replacing item. We are available 24/7 to assess your water restoration needs and offer quick and efficient cleanup help, even in emergencies.
223 Reviews
on Google Places
4.9 / 5
4.9/5
221 Reviews
Verified Customers
5.0 / 5
5/5
Our team of professionals is only a call away!
- Quick, efficient, and successful cleanup
- Free initial consultation and damage evaluation
- 100% customer satisfaction guaranteed
- We work with all insurance carriers
- Locally owned and operated
24/7 Emergency Assistance with Immediate Dispatch
We Accept All Major Insurance Carriers
24/7 Emergency Response Team
At Doan Restoration we pride ourselves on offering you a round the clock service! Whether it be the middle of the night or holidays our team is always available. We are here for you to help put things right as quickly as possible so that you can get back in your home and make yourself comfortable again.
Direct Insurance Billing
We accept all insurance carriers, and work with your insurance company via direct billing to the agency, providing no stress and no hassle for our customers. Our real-time documentation and standardized pricing allows for a seamless billing process directly to your carrier.
Trained & Professional
Experience means skill and will come in handy when it comes to successfully assessing your needs, ascertaining the extent of the damage and providing you with solutions for all kinds of issues related to water leakage. We take pride in ensuring our projects are safe for not just yourself or your family but for your property as well!
Latest Technology & Equipment
Our specialized equipment allows us to take on a job of any size and any complexity, ensuring a perfect result every time. Our equipment is fast, efficient, and allows us to complete the job quickly with minimal disruption to your home or business.
EPA Approved Chemicals
All of our cleaning and chemical solutions are approved by the Environmental Protection Agency to safely sanitize and disinfect your property, ensuring the health of your business or household. After all of the water is removed and extracted, these chemicals will also help inhibit and prevent future bacterial growth.
Fully Licensed and Insured
Our team is fully insured and meets all of the current industry certification and licensing requirements in water remediation. We go above and beyond for our customers and have up to four times more coverage than other local restoration companies. We are happy to provide you with a complete list of our insurance, licenses, and certifications upon request.
Have a Water Damage Emergency?
Call the team at Doan Restoration for a free estimate and we'll work together to get your property restored quickly and cost-effectively.
How to Effectively Deal with Water Damage
Water Damage Restoration
Any water damage, whether from a flood, leak, or rainstorm, is a major expense and inconvenient disruption to your life. The team at Doan understands the frustration that water damage can cause for home and business owners, and we are committed to assisting you throughout the entire restoration process. From start to finish, we will work directly with your insurance carrier on bill correspondences and claims - handling every drop leaking of your concern.
Our team carries extensive experience in dealing with all sources of water damage in Austin and the surrounding areas, including but not limited to floods, major storms and heavy rain, faulty household appliances, unexpected pipe leaks and bursts, septic systems, HVAC systems, and roof leaks. In each individual circumstance, we will assess the damage, immediately extract the liquid, and get to work restoring your property with minimal disruption to your home or business.
Preventing Mold & Secondary Damage
At the first sign of water damage, it is essential to contact the professional team at Doan Restoration so that we can minimize the damage that occurs. With immediate attention, we can help prevent the spread of harmful and dangerous bacteria and protect your possessions from further damage. Without proper attention, standing water can:
With a quick phone call to the team of professionals at Doan Restoration, you can save thousands of dollars in additional water and mold damage.
The Doan Restoration Process
Our experts use only the most advanced and successfully proven techniques and specialized equipment in providing our water restoration services. We are committed to excellence in customer service and to offering the top water damage solutions in Austin and the surrounding areas.
When you work with Doan Restoration, you will receive all of the following benefits and more.
- Immediate response in emergency situations 24/7/365 in San Antonio and the surrounding areas
- Our industrial-grade equipment will extract up to 97% of water quickly and efficiently
- We work to identify areas of hidden moisture with our State-of-the-Art Moisture Detection Equipment, giving an additional layer of confidence and damage protection
- We immediately contain the damaged area and begin the drying process with our industrial grade-equipment
- When our team is on the job, we will effectively monitor the process, ensuring successful results and accelerated drying time to minimize the impact to your business
- The entire affected area will be fully deodorized, disinfected, and sanitized with the most powerful EPA-approved solutions that will inhibit further mold growth and protect the health of your family or employees
- Once the water restoration process is fully complete, we will work with you on a personalized business reconstruction plan
Frequently Asked Questions
We understand how disruptive water, smoke, or other types of damage can be to your home or business operations, and that’s why we are committed to giving each job personalized care and attention to minimize the negative impact. Our 24/7/365 availability ensures that one of our experienced technicians will always respond immediately to your emergency property damage needs. Upon arrival, we will identify and control the water source, extract all of the bulk water, and properly contain the area to prevent harmful secondary damage. We work through each project to successful completion, using only the latest technology and industrial-grade equipment to achieve superior results quickly and efficiently. We provide real-time documentation throughout the process, and bill your insurance company directly using industry-wide, standardized pricing.
Since every case is different, it is difficult to measure the time frame involved without evaluation of the damage. Our team has completed large commercial jobs within the same day, although typically large jobs can take 3-4 days from start to finish. Regardless of the size or complexity of your job, you can be assured that our team is committed to giving you successful results as quickly as possible. We use the most advanced technology and equipment to dry large areas quickly, and with proven success. We use a combination of fans and dehumidifiers, along with high levels of heat, to speed up drying times and achieve optimal recovery results. This method of drying typically cuts drying time by 30-50%.
Yes, all of our employees and technicians have the proper industry certifications, documentation, and licensing to ensure they are fully prepared to offer all damage remediation services. Each employee is required to pass a rigorous background check and is individually trained to meet our high level of company standards. All employees are thoroughly covered by our insurance policy, and are committed to adhering to all industry safety standards and regulations.
Yes, and in fact, we are proud to carry up to four times more coverage than other restoration companies. We hold all necessary insurance including General Liability Insurance, Contractor’s Insurance, Contractor’s Pollution Liability Insurance, and Worker’s Compensation Insurance. Proof of our insurance policies and certifications is available upon customer request.
Yes, all of our services can remain confidential upon the request of the customer. Although we love sharing our work, we respect the fact that some jobs may deal with sensitive materials, or that customers may have privacy concerns. At your request, we will keep job details discreet and will not publicize or market our work.
About Doan Restoration
At Doan Restoration, we are much more than just a local restoration company. Yes, we will restore damage from fire, flood, water, and more, but we are also truly committed to the well-being of our customers and our employees. We care about our local Austin community, and have built our reputation on quality service, restoration excellence, and professional reliability.
We are here to make our community a better place, dedicated to answering every phone call and every request, even months after job completion. Our goal is to provide a wonderful opportunity for our workers, and for local veterans or trade workers that are looking to use their skills in a new career. That is the Doan Restoration difference.
