Emergency Storm Response — San Antonio, TX

Storm Damage Restoration
in San Antonio, TX

South-Central Texas sees some of the most damaging weather in the country — giant hail, flash floods, and straight-line winds that can devastate properties in minutes. Doan Restoration provides emergency stabilization and full reconstruction to get your property back to normal.

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60 Min

Response Time

IICRC

Certified Technicians

24/7

Emergency Service

Direct

Insurance Billing

Storm Damage Service Area — San Antonio, TX

Doan Restoration provides storm damage services throughout San Antonio and surrounding Bexar County. As the heart of the San Antonio metro, San Antonio is our home turf, ensuring 60-minute emergency response.

ZIP Codes Served

78201 78202 78203 78204 78205 78207 78209 78210 78212 78213 78216 78217 78229 78230 78240 78245 78247 78248 78249 78250 78251 78253 78254 78258 78259

Near These San Antonio Landmarks

The Alamo · River Walk · Pearl District · Tower of the Americas · San Antonio Missions · Brackenridge Park

San Antonio, TX — 29.4241°N, 98.4936°W · Get directions

Storm Damage in San Antonio: What You Need to Know

San Antonio knows what a single storm can do — the April 12, 2016 hailstorm dropped baseball-size stones across the north side and became the costliest hail event in Texas history at roughly $1.4 billion. Doan Restoration responds from our northwest San Antonio office at 8418 Speedway Dr within 60 minutes, with emergency roof tarping and board-up, storm-water extraction, and full reconstruction.

The April 2016 San Antonio hailstorm caused about $1.4 billion in damage — at the time the costliest hail event ever recorded in Texas, and most of it fell on our side of town.

Storm Damage Risk Factors in San Antonio

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Giant hail — the April 2016 storm pounded Stone Oak, the Medical Center, and the north side with baseball-size stones

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Flash flooding off the Balcones Escarpment along Olmos, Salado, and Leon creeks

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Straight-line winds and microbursts stripping shingles and toppling mature trees

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Hard freezes like February 2021 bursting pipes while ice loads down limbs and power lines

Storm Damage Issues We See in San Antonio

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Flash flooding along Olmos, Salado, and Leon creeks in the heart of Flash Flood Alley

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Burst pipes during hard freezes — the February 2021 storm caused thousands of losses citywide

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Aging cast-iron and galvanized plumbing in pre-1960 neighborhoods like Monte Vista and Jefferson

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Hail and wind roof damage, including the record April 2016 hailstorm

San Antonio Neighborhoods We Serve

We respond to storm damage across San Antonio — Stone Oak, Alamo Ranch, the Medical Center, Monte Vista, King William, and Woodlawn Lake — from emergency tarping to complete rebuilds.

Monte Vista King William Southtown Beacon Hill Woodlawn Lake Jefferson Medical Center Stone Oak Alamo Ranch Great Northwest Downtown

wb_sunny Seasonal Advisory: Spring from March through June brings the region's biggest hail and wind events, while fall tropical moisture and winter freezes like February 2021 keep storm losses a year-round reality.

Our Proven 5-Step Storm Damage Process

Emergency Contact & Triage

Rapid assessment to prioritize immediate safety hazards and prevent secondary damage.

Emergency Stabilization

Board-up, tarping, and debris removal to protect your property from further weather exposure.

Comprehensive Damage Assessment

Detailed inspection of roof, siding, windows, foundation, and interior damage with photo documentation.

Water Extraction & Drying

Removing storm water intrusion and thoroughly drying the structure to prevent mold growth.

Full Restoration & Reconstruction

Complete rebuild including roofing, siding, windows, drywall, flooring, and painting.

Storm Damage Insurance Claims

We Work Directly With All Major Insurance Providers

Storm damage claims often involve multiple systems (roof, siding, interior). We ensure nothing is missed in your claim.

Expert Documentation & Direct Billing

Our detailed documentation with measurements and photos meets the standards of all major insurance carriers.

Our Goal: Maximize Your Coverage & Minimize Your Hassle

We coordinate directly with your adjuster and can supplement claims when initial estimates fall short of actual damage.

Common Causes of Storm Damage in San Antonio

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Hail Damage

San Antonio's April 2016 hailstorm was the costliest hail event in Texas history. Large hail dents siding, cracks windows, and shatters roofing — damage that often isn't visible from the ground.

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High Winds & Microbursts

Straight-line winds and microbursts routinely exceed 70 mph in South Texas storms, tearing off shingles, damaging siding, and toppling mature live oaks onto roofs.

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Flash Flooding

The Balcones Escarpment makes greater San Antonio the heart of Texas "Flash Flood Alley" — creeks like the Olmos, Salado, and Cibolo can rise from a trickle to a torrent in minutes.

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Fallen Trees & Debris

Wind-toppled trees crash through roofs and walls, creating immediate structural damage and water intrusion points.

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Winter Storms

South Texas winter events like February 2021 coat trees and power lines in ice, causing widespread damage, burst pipes, and extended outages.

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Lightning

Direct strikes can cause fires, blow out electrical systems, and create entry points for water.

Frequently Asked Questions — Storm Damage in San Antonio

San Antonio-Specific Questions

How fast can you tarp my roof after a San Antonio hailstorm? +

We dispatch from our office at 8418 Speedway Dr on the northwest side and typically arrive within 60 minutes anywhere in San Antonio. After a major event like the April 2016 storm demand surges, but as the local company we prioritize our own city and stabilize homes first to stop water intrusion.

Is hail damage like the 2016 storm covered by insurance? +

Yes — wind and hail damage are covered under standard Texas homeowners policies. The 2016 storm showed how often hail damage hides: bruised shingles look fine from the ground and leak months later. We document every impact and can supplement the claim if the initial estimate falls short.

Can you handle flood damage and roof damage from the same storm? +

Yes. San Antonio sits in Flash Flood Alley, so one storm often sends hail through a roof and creek water through the door. We handle storm-water extraction, structural drying, roof tarping, and the full rebuild as a single point of contact with direct insurance billing.

General Storm Damage Questions

How quickly can you respond to storm damage in San Antonio? +

We deploy crews within 60 minutes of your call. During major storm events, we pre-position teams across the San Antonio metro to ensure rapid response to San Antonio and surrounding areas.

Does homeowners insurance cover storm damage? +

Yes, storm damage from wind, hail, fallen trees, and lightning is typically covered by standard homeowner's policies. We document everything thoroughly and work directly with your insurer.

What should I do immediately after storm damage? +

Ensure everyone is safe first. If the roof is compromised, cover furnishings and move valuables. Do not go on the roof yourself. Document damage with photos and call us for emergency board-up and tarping.

Can you handle both emergency stabilization and full repair? +

Yes, we manage the entire process from initial emergency board-up through complete reconstruction, so you have a single point of contact throughout the restoration.

How long does storm damage restoration take? +

Emergency stabilization happens same-day. Full restoration timelines depend on severity — minor repairs may take 1–2 weeks, while major reconstruction can take 2–4 months.