Water Damage Restoration
in Boerne, TX
Water in a Boerne home does not wait for morning, and neither do we. Whether the creek came up through your back door, a supply line split behind a wall or a water heater let go in the garage, our crews answer 24/7, drive up from San Antonio with extraction equipment on the truck and start pulling water the minute we arrive. You get one crew, one plan and one point of contact until your house is dry and put back together.
Updated September 2026
Water Damage Services We Handle in Boerne
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Creek flood cleanup for the homes and shops along the water downtown
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Water extraction and drying inside historic limestone and plaster buildings
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Split supply lines behind walls and braided hoses under sinks
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Water heater tank failures in garages and attics
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Frozen pipes on hillside homes with plumbing in exterior walls and unconditioned space
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In-place drying of stone, hardwood and custom finishes wherever the meter allows it
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Antimicrobial treatment of every surface that contaminated water reached
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A written scope, photos and a daily moisture log handed to your adjuster
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Repairs from drywall and trim through plaster and paint
Water Damage Service Area — Boerne, TX
wb_sunny Seasonal Advisory: Spring and fall storms stall over the Hill Country and push Cibolo Creek up in a hurry, so the creekside blocks and the low-water crossings go under first. A hard winter freeze does the opposite kind of damage, finding the exposed pipes on hillside homes and the older plumbing in the downtown blocks.
Our Proven 5-Step Water Damage Process
Walk the House With You
Before we move a thing, we walk every wet room with you and a moisture meter and mark on the wall where the water actually reached. In Boerne that often means checking limestone, plaster and stone veneer as well as drywall, because each one holds water differently.
Get the Water Out
Standing water goes out through the truck. Rugs, furniture and boxes come up off the floor and either dry with the room or go to our facility, and we write down every item we move so nothing gets lost in the shuffle.
Open Only What Has to Open
We pull baseboard, drill weep holes behind cabinets and cut drywall only where the meter says the wall is wet. Stone and masonry usually stay; we dry them in place with directed heat and airflow rather than tearing them out.
Dry It and Prove It
Air movers and dehumidifiers run until every marked spot reads dry, and we come back to check the numbers, not just the calendar. Slab homes here sit close to rock, so we test the slab itself, not just the flooring above it, before we call a room dry.
Put It Back
Drywall, trim, paint and flooring go back in, matched to the original. If your home has historic plaster or exposed limestone, we repair it in kind rather than swapping in something modern.
Why Boerne Homeowners Choose Doan
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IICRC-certified technicians who dry stone and plaster, not just drywall
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Licensed and insured, with the paperwork ready for your carrier
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Direct insurance billing, so the drying starts the day we arrive
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Locally owned in San Antonio and serving Boerne any hour of the night
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We answer 24/7 and drive up with the equipment on the truck
The Insurance Claim on a Boerne Water Loss, Start to Finish
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We work with every major carrier, and we have no problem with the smaller ones either. If you have not called your agent yet, call us first: we help you report the loss the right way and we keep the water from spreading while the claim gets opened.
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Your adjuster gets a written scope, before-and-after photos of every room and a daily moisture log with the drying equipment listed. We bill your carrier directly for the mitigation, so the drying starts the same day and you are not waiting on a check to authorize it.
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Custom finishes, stone, hardwood and plaster cost more to restore than builder-grade drywall, and we make sure the scope reflects what your home actually has. You make the decisions; we make sure the carrier has what it needs to say yes.
Frequently Asked Questions — Water Damage in Boerne
Do you come to Boerne, or just to San Antonio? +
Can water damage in a historic limestone building in Boerne be dried without tearing it apart? +
The water came from the creek, not a pipe. Is the cleanup different? +
Will my insurance cover a water heater that failed in the garage? +
Water Damage Restoration — Other Service Areas
Call Doan When Water Gets Into Your Boerne Home
We drive up from San Antonio at any hour with extraction and drying equipment on the truck, and you get one crew and one point of contact until the job is done.