24/7 Emergency Response — Cibolo, TX

Water Damage Restoration
in Cibolo, TX

Slab leaks are the water problem Cibolo homeowners call us about most, and they hide well: a warm spot on the tile, a water bill that doubled, a closet that smells like a wet towel. We answer 24/7, we find how far the water spread under your floors, and we dry your Cibolo home while your plumber fixes the pipe. Burst attic lines, failed water heaters and creek water get the same crew and the same care.

24/7
Slab Leak Response
IICRC
Certified Crews
Direct
Insurance Billing
Local
San Antonio Owned

Updated September 2026

Water Damage Services We Handle in Cibolo

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    Slab leak water damage, mapped with a moisture meter and a thermal camera

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    Lifting the flooring over the wet area, then drying the slab beneath it

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    Attic pipe bursts and slow attic fitting drips in two-story homes

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    Creek and yard flooding after a storm stalls over the subdivision

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    Cabinet base and subfloor drying with mats and injected airflow

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    Timing our work with your plumber so the slab is opened once

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    Water heater and appliance line failures in fast-built homes

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    Claim files that pair the plumber's report with our moisture log and scope

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    Floor, drywall and trim restoration blended into the rest of the room

Water Damage Service Area — Cibolo, TX

wb_sunny Seasonal Advisory: The first hard freeze of the winter is the busiest night of the year for us in Cibolo, because so many of the newer two-story homes here carry supply lines through the attic. Spring storms bring the other kind of call, when Cibolo Creek and Town Creek come up and yard drainage cannot keep pace.

Our Proven 5-Step Water Damage Process

1

Confirm the Leak and Map the Water

Your plumber locates the leak; we locate the water. With a moisture meter and a thermal camera we trace how far it traveled under the slab and up into the walls, which is usually farther than the one wet spot you can see.

2

Get the Floor Off the Wet Slab

Water trapped under flooring cannot dry, so the flooring over the wet area comes up. On a slab leak that often means part of a kitchen or hallway, not the whole house, and we cut clean lines so the repair matches later.

3

Coordinate the Pipe Repair

We time our work with the plumber so the slab is opened once, the leak is fixed and the opening is patched before we finish drying. You should not have two contractors tripping over each other in your kitchen.

4

Dry Slab, Walls and Cabinets

Air movers, dehumidifiers and, where cabinets are involved, drying mats and injected airflow pull moisture out of the slab and the wall cavities. We read and log every marked spot daily until the numbers say dry.

5

Restore the Floor and Close the File

New flooring, drywall and trim go in, blended to the rest of the room. Your adjuster gets the plumber's report, our moisture log and the itemized scope together, which is what makes a slab leak claim move.

Why Cibolo Homeowners Choose Doan

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    IICRC-certified technicians who dry slabs, not just carpets

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    Licensed and insured for water mitigation and the repairs after it

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    Direct billing to your carrier for the drying and the rebuild

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    Locally owned and run out of San Antonio

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    We answer 24/7 and coordinate with your plumber from the first call

What a Slab Leak Claim Usually Looks Like in Cibolo

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    Standard homeowners policies in Texas commonly cover the sudden water damage a slab leak causes, and many exclude the pipe repair itself; some cover the cost of reaching the pipe. We read your policy language with you and file with your carrier for everything it covers.

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    The claim needs two documents: the plumber's leak report and our water damage file with photos, moisture readings and scope. We put both in your adjuster's hands and bill your carrier directly for the mitigation.

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    Slab leaks are often long leaks, and long leaks reach cabinets, subfloor and the base of walls you have not looked behind. We find that damage now and get it on the claim now, so it does not come out of your budget next year.

Contact Us

Get Help Now

Immediate response for all inquiries.

Emergency happening right now? Call (214) 267-8606

No obligation. We work with all major insurance carriers.

Frequently Asked Questions — Water Damage in Cibolo

Do you repair the slab leak itself, or just the water damage? +
We handle the water damage: finding how far it spread, drying the slab and the house, and restoring the floors and walls. The pipe repair is a licensed plumber's job. If you do not have one, we regularly work alongside plumbers on Cibolo slab leaks and can coordinate the timing with yours.
Will you have to tear up my whole floor? +
Almost never. We map the wet area first and lift only the flooring over it, which on most slab leaks is a section of one or two rooms. Tile on slab often stays and dries from above. We cut clean lines so the new flooring blends with the old.
Is a slab leak covered by homeowners insurance in Texas? +
The water damage from a sudden leak usually is; the pipe repair often is not, and access to the pipe depends on your policy. We read the policy with you, document the damage and the failed pipe separately and file for everything the policy allows.
How long will the drying take on a slab leak? +
Several days is typical, because a slab releases moisture slowly and the equipment only works while it runs. We check the readings daily and pull the equipment the day the slab and walls test dry, not a day later.
Emergency Response Standing By

Get the Water Out From Under Your Cibolo Floors

Call us while the plumber is on the way. We map the water, dry the slab and restore the floor, and your adjuster gets the whole file.

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Emergency Response

CALL (214) 267-8606

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